Operating for more than 20 years with intensive training and extensive experience for all Omega staff members has prepared us for the reactive calls to residential homes.
Our skilled telephone team will listen to the details you pass us regarding the intrusion and discuss what options are open to you as well as some actions you may be able to implement yourself reducing the need for a call from Omega.
Should it be established that a call is required, an unmarked vehicle will be dispatched to you by appointment so it’s convenient for you. The technician that will arrive will have all the information you passed to our office staff and will be able to get to work defining & implementing a solution immediately.
On occasion, recommendations will be made for you that may require additional works. This will be discussed and agreed with you before any action is taken.
No chargeable action will be undertaken without your written consent.